{"id":36050,"date":"2015-05-04T10:24:11","date_gmt":"2015-05-04T10:24:11","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/free-live-chat-support\/"},"modified":"2018-03-12T12:12:14","modified_gmt":"2018-03-12T12:12:14","slug":"free-live-chat-support","status":"publish","type":"plugin","link":"https:\/\/pap-aw.wordpress.org\/plugins\/free-live-chat-support\/","author":14382164,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"2.4","stable_tag":"2.4","tested":"4.9.29","requires":"3.0.1","requires_php":"","requires_plugins":"","header_name":"Zupport Desk","header_author":"Zupport Desk","header_description":"","assets_banners_color":"bfb1bc","last_updated":"2018-03-12 12:12:14","external_support_url":"","external_repository_url":"","donate_link":"https:\/\/www.ZupportDesk.com","header_plugin_uri":"","header_author_uri":"","rating":4.5,"author_block_rating":0,"active_installs":10,"downloads":9157,"num_ratings":21,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":{"1.8":"<ul>\n<li>Improved UI and resolve cross template issues<\/li>\n<\/ul>","1.7":"<ul>\n<li>Safari Browser issue resolved. 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Our Live Chat tool allows real-time, personal customer engagement that boosts both your customer support as well as your sales.<\/p>\n\n<p>Our products are accompanied by powerful analytics and reports that allow you to really understand your customers and make better business decisions.<\/p>\n\n<p>[youtube https:\/\/www.youtube.com\/watch?v=MY0BLBeK7r4&amp;t=35s]<\/p>\n\n<p><strong>Key Features<\/strong><\/p>\n\n<ul>\n<li><strong>Customizable Chat Window:<\/strong> Match your website exactly with customizable colors, text, images and animations. Modify size, content and position to suit your unique brand.<\/li>\n<li><strong>Real-time Dashboard:<\/strong> Get real-time data of key chat metrics such as customer wait time, queue size and customer satisfaction in one convenient screen<\/li>\n<li><strong>Proactive Chat:<\/strong> See a list of every single visitor on your website and start a chat with them before they contact you. See what country they are from, what page they are currently on and much more.<\/li>\n<li><strong>Facebook Business Page Integration:<\/strong> Now your Facebook customers can chat with you on their Messenger and you can answer their questions right from your control panel without having to login to Facebook. <\/li>\n<li><strong>Saved Replies:<\/strong> Improve agent efficiency by saving repetitive replies and responses. Use the auto-complete function to send perfect, complete responses at the click of a mouse. <\/li>\n<li><strong>Activity history:<\/strong> Check if your visitors have already chatted with you by viewing their Activity History. You can review all past interactions and solve their problems.<\/li>\n<\/ul>\n\n<p><a href=\"https:\/\/www.zupportdesk.com\/Feature-List\"> Click Here <\/a> for more features.<\/p>\n\n<p>Download ZupportDesk Live Chat plugin now and <a href=\"https:\/\/www.zupportdesk.com\/Signup\"> sign up <\/a> here for a free account!<\/p>\n\n<p><strong>Questions?<\/strong> \nJust reach out to us through our <a href=\"http:\/\/www.zupportdesk.com\"> live chat <\/a> at  or send an email to info@zupportdesk.com.<\/p>\n\n<p><strong>Why ZupportDesk?<\/strong><\/p>\n\n<ul>\n<li>Instant set up with tailor-made WordPress plugin<\/li>\n<li>A user-friendly and highly customizable widget to match your unique brand<\/li>\n<li>A simple yet powerful dashboard to manage and monitor chat activity<\/li>\n<li>Trusted by over 6000 customers worldwide<\/li>\n<li>Free and Paid versions to suit your requirements<\/li>\n<li>Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).<\/li>\n<\/ul>\n\n<!--section=installation-->\n<p>Installation: <a href=\"https:\/\/www.youtube.com\/watch?v=FgfynMtjhv0&amp;feature=youtu.be&amp;list=PLUILfBPz5LgHkpQ0-JkFkg9zvj6AzQktH\"> Video Tutorial <\/a><\/p>\n\n<p>Step-by-step Guide<\/p>\n\n<ul>\n<li>Install the ZupportDesk plugin from the WordPress directory and activate it.<\/li>\n<li>Click on the ZupportDesk icon on the left panel in WordPress and log in to your account<\/li>\n<li>Select the Chat Widget from the widget list and hit <strong>Next<\/strong><\/li>\n<li>Log in to your Dashboard and start chatting!<\/li>\n<\/ul>\n\n<!--section=faq-->\n<dl>\n<dt>Installation Instructions<\/dt>\n<dd><p>Installation: <a href=\"https:\/\/www.youtube.com\/watch?v=FgfynMtjhv0&amp;feature=youtu.be&amp;list=PLUILfBPz5LgHkpQ0-JkFkg9zvj6AzQktH\"> Video Tutorial <\/a><\/p>\n\n<p>Step-by-step Guide<\/p>\n\n<ul>\n<li>Install the ZupportDesk plugin from the WordPress directory and activate it.<\/li>\n<li>Click on the ZupportDesk icon on the left panel in WordPress and log in to your account<\/li>\n<li>Select the Chat Widget from the widget list and hit <strong>Next<\/strong><\/li>\n<li>Log in to your Dashboard and start chatting!<\/li>\n<\/ul><\/dd>\n<dt>Do I have to install any software on my server?<\/dt>\n<dd><p>No, ZupportDesk is a 100% cloud-based service. Just configure the plugin and your Live Chat Widget is ready to go.<\/p><\/dd>\n<dt>Are different web browsers supported?<\/dt>\n<dd><p>Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).<\/p><\/dd>\n<dt>Is it free to use?<\/dt>\n<dd><p>The plugin comes with a Free Plan that allows you to use all our advanced features, but with limited chats. Power users can upgrade to our paid plan<\/p><\/dd>\n<dt>Are there any additional costs?<\/dt>\n<dd><p>No, all costs are included in the <a href=\"https:\/\/www.zupportdesk.com\/Your-Plan\"> price<\/a> you pay which includes future feature additions.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>2.2<\/h4>\n\n<ul>\n<li>fixed issues with the login flow<\/li>\n<\/ul>\n\n<h4>1.8<\/h4>\n\n<ul>\n<li>Improved UI and resolve cross template issues<\/li>\n<\/ul>\n\n<h4>1.7<\/h4>\n\n<ul>\n<li>Safari Browser issue resolved. UI Improved<\/li>\n<\/ul>\n\n<h4>1.6<\/h4>\n\n<ul>\n<li>Cross Browser sign up issue resolved and minor UI changes<\/li>\n<\/ul>\n\n<h4>1.5<\/h4>\n\n<ul>\n<li>GEO IP issue resolved <\/li>\n<\/ul>\n\n<h4>1.2<\/h4>\n\n<ul>\n<li>Load performance improved. Layout improvements. <\/li>\n<\/ul>\n\n<h4>1.1<\/h4>\n\n<ul>\n<li>Minor Bug fixes<\/li>\n<\/ul>\n\n<h4>1.0<\/h4>\n\n<ul>\n<li>Plugin launch.<\/li>\n<\/ul>","raw_excerpt":"ZupportDesk is a cloud-based Live Chat tool that allows your business to provide amazing customer support.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/36050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=36050"}],"author":[{"embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/dennis19814"}],"wp:attachment":[{"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=36050"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=36050"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=36050"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=36050"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=36050"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/pap-aw.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=36050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}